Terms of service

Terms of Service

This website is operated by Mystery Boxes Geraldton. Throughout the site, the terms “we”, “us” and “our” refer to Mystery Boxes Geraldton. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

🛍️ Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or territory, or you are using this site under the supervision of a parent or guardian.

You may not use our products for any unlawful or unauthorised purpose.

🎁 Products & Mystery Boxes

All products sold are mystery boxes, meaning items are selected at random.

By placing an order, you acknowledge and accept that:

• Items will vary and are not guaranteed

• You may receive duplicate or similar items

• Product images are for example purposes only

We do our best to match selected themes, however exact items cannot be guaranteed.

💳 Pricing & Payments

All prices are listed in Australian Dollars (AUD).

We reserve the right to change prices at any time without notice.

Payment must be made in full at the time of purchase.

🚚 Shipping & Delivery

We ship Australia-wide and may offer local delivery within Geraldton.

Delivery timeframes are estimates only and may vary depending on location and demand.

We are not responsible for delays caused by shipping carriers.

📦 Returns & Refunds

Due to the nature of mystery boxes, we do not offer refunds, returns, or exchanges for change of mind.

However, nothing in this policy excludes your rights under the Australian Consumer Law.

If a product is faulty, damaged, unsafe, or not as described, you are entitled to a remedy as required by law.

⚠️ Safety

Our products may contain small parts and are not suitable for children under 3 years.

• Choking hazard – small parts

• Adult supervision is recommended

By purchasing, you acknowledge that products must be used appropriately and under supervision where required.

⚠️ Limitation of Liability

To the maximum extent permitted by law, Mystery Boxes Geraldton is not liable for:

• Misuse of products after delivery

• Injury or damage resulting from improper use

• Delays caused by third-party services

This does not exclude your rights under Australian Consumer Law.

🌐 Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.

🔄 Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for changes.

📩 Contact Information

For questions about these Terms of Service, please contact us via:

Facebook or Instagram: @mysteryboxesgeraldton